How to Order Online

Just register at our site www.now.krispykreme.com.ph and start ordering Krispy Kreme food items for your loved ones here in the Philippines.

Order and PAY online in real-time using Krispy Kreme Online Ordering!

Order online for:

• PICK -UP (order food for pick-up at any Krispy Kreme branch nationwide within the Philippines)
• DELIVER LATER (pick your preferred date and time of delivery anywhere within the Philippines)
• DELIVER NOW (have your orders delivered asap anywhere within the Philippines)

Visit www.now.krispykreme.com.ph and surprise your loved ones anywhere in the Philippines! You may also book a takeout or dine-in order for yourself.

Soon you may use your credit card and other payment options to pay online. All prices on our site are in Philippines peso currency!

Do try this innovative online service today!

Conditions of Use

We understand that your order is meant for a very special person/occasion. We at Max's Group Inc. only aim to deliver your order to your friends and loved ones within the Philippines based on the specific date and time that you have chosen. To ensure proper and timely delivery, please read and follow our Conditions of Use below:

Online orders must be placed:

• at least 1 hour in advance (for Deliver Now transactions and Pickup)
• at least 2 hours in advance (for Deliver Later transactions)
• at least 24 hours in advance (for Dine-in transactions)

All transactions will be settled in PHP (Philippine Peso currency), and the minimum required purchase is worth PHP 350.

Credit cards/ATM cards/other online payment facilities will be billed at the same time the order is placed.

As proof of a fulfilled order, an electronic copy of the order confirmation letter will be emailed to the purchaser indicating the time, date, name of the recipient and other details of the order.

Revisions and cancellations should be made:

• at most 5 minutes after order is placed (for Deliver Now transactions)
• at most 1 hour after order is placed (for Takeout and Deliver Later and Dine-in transactions)

The sender is required to contact Krispy Kreme Online team via email or telephone for cancellation or revision of online orders.

Max's Group Inc. Online reserves the right to reject order cancellations requested beyond required cancellation/revision lead times.

Revisions/changes in the order are subject to confirmation and additional cost when applicable. Said changes/revisions may cause delay in delivery.

Prices are subject to change without notice.

The delivery area for provincial branches is within a 5 kilometers radius of the branch.

Some provincial areas are considered unserviceable. Krispy Kreme Online will update you if your recipient's address cannot be serviced by our delivery team.

Takeout, Deliver Now and Deliver Later transactions can be processed during store business hours (earliest time to process an online order is 9:00am while the latest would be 8:30pm in the evening)

Dine-in transactions will be processed the next day during store business hours (earliest time to process an online order is 9:00am while the latest would be 8:30pm in the evening)

Contact Us

Krispy Kreme Online Team

Tel No: (+632) 8-887-9000 from Monday to Sunday (8:00am to 8:30PM)

Email: customercare@maxsgroupinc.com

Privacy Policy

Max’s Group Inc., its subsidiaries and affiliates(“Company,” “We,” “Us,” “Our”), is committed to protecting the privacy and security of all personal and/or sensitive information (“Personal Data”) related to its employees, customers, business partners, suppliers, contractors, and other parties that the Company will and is engaged into. For this reason, uniform practice and procedure for collecting, recording, consolidating, updating, disclosing, storing, accessing, transferring, retaining, destructing and disposing of Personal Data by the Company is hereby adopted in order to process Personal Data fairly, appropriately, and lawfully.

This privacy policy sets out how the Company uses, protects and controls any Personal Data that you will provide in the delivery websites(“Site”). The Company may change this policy from time to time by updating it in accordance with subsequent Laws and Implementing Rules and Regulations. The terms of this Privacy Policy apply to all users of this Site.

Collection of Personal Data

The Company collects Personal Data you voluntarily submitted in our Site, as well as non-personal information provided therein.

We will not sell, share, or rent your Personal Data to others in ways different from what is disclosed in this statement.

User registration and purchasing a product: We collect information about you (i) when you use any web-based service offered through our Site; (ii) when you register in order to receive a product/service; (iii) when you subscribe to marketing emails; and (iv) when you contact us for inquiries, support or feedback. Information may include Personal Data such as but not limited to your first name, last name, birthdate, gender, mobile number, landline number, billing or delivery address, email address, password and order information.

Log information: When you visit our Site, we may also collect non-personal information such as but not limited to web page from which you came to our Site, your web page request, Internet Protocol (IP) address, geolocation, browser type, browser language, the date and time of your request and your registration data. Please be noted that when you purchase a product or use a web-based service in our Site, we may also log the specific path, actions, and navigation choices you make.

Cookies: We may use cookies in analyzing and evaluating performance to provide you better experience when using our Site. Cookies are small files that a Site or its service provider transfers to your computer's hard drive through your web browser (you can disable this) that allows the Site's or service provider's systems to recognize your browser and capture and remember certain information.

Use of Personal Data

The Company uses your Personal Data for the following purposes, without limitation:

a) to deliver or improve our products and services.

b) to administer a content, promotion, survey or other Site feature.

c) to send periodic emails regarding your account or other products and services.

d) to effectively respond to your customer service requests and support needs.

The Company may share the Personal Data gathered from you within Max’s Group of Companies and will use it consistent with the purpose of this Privacy Policy. We may also use the information in the aggregate to understand how our users as a group, use the services and resources provided on our Site.

Third-Party Payment Processor

The Company takes the security and privacy of your billing information seriously. All credit/debit card payments are processed over a secure connection using PesoPay’s PCI-compliant gateway. We do not store credit/debit card details and instead relies on PesoPay for this. To save a new credit/debit card to your account, go to the payment options, select “pay online via credit card”, check the box "Save credit card information", then click continue. If you saved a credit/debit card to your account, you will not be able to update the existing card information, but you can delete it from your account on the same page. You can save a new credit/debit card to your account the next time you order from our Site. Your CVV/CVC is always required to be manually encoded for every transaction, for validation purposes.

Tip: If you don't want to save your credit/debit card information to your account, make sure to un-check the box next to "Save credit card information."

Further Disclosure

We take reasonable precautions to be sure that nonaffiliated third parties and affiliates, to whom we disclose your Personal Data are aware of our Privacy Policy and will treat the information in a similarly responsible manner. Our contracts and written agreements with nonaffiliated third parties that receive information from us about you prohibit those parties from transferring the information other than to provide the service that you obtain from us.

Agents and contractors: Our contractors sometimes have access to your Personal Data in the course of assisting in operating our business and providing products or services to you. These contractors may include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of our website. Access to your Personal Data by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function. Contractors have an obligation under their contracts with us to keep your information confidential and to comply with our privacy and security policies.

Disclosure for legal reason:We may release Personal Data to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a threat to security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct.

Changes in our corporate structure:If all or part of the Company is sold, merged or otherwise transferred to another entity, the Personal Data you have provided to us may be transferred as part of that transaction. We will take steps to ensure that, without your consent, any Personal Data that is transferred will not be used or shared in a manner inconsistent with this Privacy Policy.

Tip: If you don't want to save your credit/debit card information to your account, make sure to un-check the box next to "Save credit card information."

Accuracy and Access

The Company will keep your Personal Data as accurate, complete and up-to-date as is necessary for the purpose for which it is processed. You will have adequate controls in your account profile to help ensure the accuracy of your Personal Data. Should you wish to obtain a copy of Personal Data you provided to us, or if you become aware the information is incorrect and you would like us to correct it, or if you wish to withdraw your Personal Data, please immediately inform us. (see Contact Us section below)

Security

The Company employs adequate organizational, physical and technical security measures such as password protection, encryption, firewalls and other controls, to ensure and preserve the confidentiality, integrity and availability of your Personal Data. Only authorized persons from the Company will have access to your Personal Data. Employees who misuse any information are subject to disciplinary action, including termination.

Third Parties

The Company may offer links to sites that is run by third parties. If you visit other sites, you should read the site’s privacy policy, terms and conditions, and their other policies. The Company is not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy statement, terms and conditions, and other policies.

Retention and Disposal

The Company will retain your Personal Data only as long as necessary for the fulfillment of the stated purposes. In case that the system is no longer functional or decommissioned, all of your Personal Data in digital or hard copies will be disposed or erased according to the Company’s guidelines, where it is irretrievable, unreadable, or unidentifiable. In case you subscribed to marketing campaigns, you will still receive emails/SMS notifications. If you want to cancel your subscription, you may click the unsubscribe link at the bottom of any email message from the Company, or follow the SMS cancellation instructions.

Applicable Law and Rights

The Company upholds compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and other relevant policies, including issuances of the National Privacy Commission. The Company acknowledges your right to be informed, object processing, access and rectify, suspend or withdraw Personal Data, and be indemnified in case of damages pursuant to the provisions of DPA.

Changes to Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time, consistent with applicable law. In such case, an updated version will be posted in our Site. If we are going to use your Personal Data in a manner different from that stated at the time of collection, we will notify you, and you will have a choice as to whether or not we can use your Personal Data in such a way.

Inquiry

For any inquiry regarding this privacy policy, please contact us at:

Max's Online Support
(+632)8-887-9000
onlinesupport@maxschicken.com.ph

Data Protection Office
Max's Group, Inc.
dpo@maxsgroupinc.com

Updated as of August 3, 2018

Terms and Conditions

• Get a FREE 9” Pepperoni NY-Style Thin Crust Pizza when you subscribe to our mailing list!
• Valid on online delivery transactions with a minimum P600 spend on ala carte products. Promo items are not included.
• This promo is not valid in conjunction with any other ongoing promos.
• Redemption is exclusive to online delivery via delivery.yellowcabpizza.com
• To claim the free pizza, input the promo voucher code sent to your email address on the promo code field after choosing the delivery transaction type.

Yellow Cab Pizza Co.®

You Do You Rewards Terms of Use

Updated: 20 October 2021

Please read these terms of use for Yellow Cab Pizza Co.® You Do You Rewards (Philippines), hereinafter the “You Do You Rewards,” carefully before accessing or using the same. If you do not agree to this Terms of Use, please do not proceed or participate in You Do You Rewards. By accessing our You Do You Rewards, you agree to be bound by the Terms of Use described herein and all terms incorporated by reference.

These Terms of Use apply to your access to and participation in the You Do You Rewards program of Yellow Cab Pizza Co.® (“Yellow Cab”) in the Philippines. These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Yellow Cab for products, services, or otherwise. Yellow Cab reserves the right to change, modify, and/or terminate the You Do You Rewards and/or these Terms of Use or any policy or guideline pertaining to You Do You Rewards at any time and in its sole discretion. Any change or modification will be effective immediately upon posting on the About You Do You Rewards section found in delivery.yellowcabpizza.com, and you waive any right you may have to receive specific notice of such changes or modifications.

Your participation in You Do You Rewards signifies your acceptance of these Terms of Use and any changes or modifications. Therefore, please review these Terms of Use and corresponding policies from time to time. If you do not agree to these Terms of Use, please must not participate in You Do You Rewards.

The Yellow Cab Pizza Co.® You Do You Rewards is intended for personal use only and commercial or corporate use is not allowed.

Please read the Yellow Cab Privacy Policy carefully to understand how Yellow Cab collects, uses, and discloses information about its customers.

Joining You Do You Rewards

In order to sign up for Yellow Cab’s You Do You Rewards program, you must have a verified delivery account on delivery.yellowcabpizza.com

1. If you do not have an existing verified delivery account, you will need to first create a delivery account and verify it. The enrollment to the You Do You Rewards will be in the form of a tick box in the delivery account registration form. Please note that the creation of a delivery account on delivery.yellowcabpizza.com may require you to provide certain personal information including but not limited to name, physical address, email address, contact number, birthday, and marketing preferences. All personal information which you will provide to us in the course of registration will be held and processed in accordance with the Yellow Cab Privacy Policy.
2. If you have an existing verified delivery account and have chosen to receive promotional and marketing offers from Yellow Cab, you will receive an email prompting you to sign up for the You Do You Rewards program. Alternatively, if you have chosen not to receive such messages, you will see a pop-up message inviting you to join the program when you log in to your delivery account. Both options will bring you to a page within the delivery site asking you to tick the boxes to sign up for the You Do You Rewards program.
3. Upon submission, you will receive an email advising you that you have successfully registered for the program.

Earning Points

You may earn points on your online delivery orders made through delivery.yellowcabpizza.com only. You will earn points if you have at least one (1) a la carte pizza of any flavor, size, and crust included in your transaction. Each valid transaction with at least one (1) qualifying product will allow you to earn one (1) point. Multiple a la carte pizza orders in one transaction is equivalent to one (1) point.

You will not earn points on the following transactions regardless if the qualifying product is added to cart:

1. E-Party and Pick-Up transactions
2. Promos and bundles
3. Orders given discounts including but not limited to Senior Citizen and Persons with Disability discounts.
4. Bulk orders or orders amounting to over P7,000

You may have multiple transactions in a single day, and each transaction will allow you to earn one (1) point each provided that each transaction includes at least one (1) qualifying product.

Your points will be credited upon completing the transaction, regardless if the order has been fulfilled already or not. However, transactions that will need to be cancelled will also have the corresponding point rendered void.

Your points earned will be valid until December 31 of the same year. However, all your points earned during the month of December will automatically be carried over to the next calendar year, i.e. All points earned until November 30, 2021 will expire on December 31, 2021; All points earned within the month of December 2021 will expire on December 31, 2022.

Redeeming Points

You may redeem a free 12” pizza of any flavor and crust once you have reached three (3) points. Participating products include:

1. Classic NY-Style Original or Thin Crust Pizzas: Hawaiian, Pepperoni
2. Signature NY-Style Original or Thin Crust Pizzas: BBQ Chicken, Garden Special, Manhattan Meatlovers, Roasted Garlic & Shrimp, Patty Melt, #4 Cheese.
3. Dear Darla® Specialty Hand-Rolled Pizzas: Original Darla, Roasted Garlic & Ricotta

A progress tracker found on the Homepage and the You Do You Rewards section of your My Account page will show you if you are already eligible to redeem points. A “Redeem Free Pizza” button by the tracker may or may not be clickable depending on the points you have earned.

To redeem, you must click the “Redeem Free Pizza” button to receive the email containing the unique promo code for the free pizza. Point deduction will be made once you click the “Redeem Free Pizza” button regardless if the free item has been claimed or not.

The free pizza redemption email will contain your registered name in You Do You Rewards account together with the unique promo code. The flavor and crust of the free pizza may be selected upon redemption.

The free pizza may be redeemed from any participating store either via online delivery, hotline delivery, take-out, or dine-in. Please note that the claiming of free products through pop-up events, booth selling, and food trucks is not allowed.

To facilitate the redemption of the free pizza, you must present the following:

1. Online Delivery. You must log in to your account on delivery.yellowcabpizza.com and input the unique promo code in the proper field to redeem your free pizza. Please note that the promo code will only be accepted if the email address used to redeem the free pizza is also the same email address using the promo code. In addition, if you redeem the free pizza without ordering any other item, a fixed P50 delivery fee will be applied. However, if you order other items, you will be charged 10% of the total order amount for the delivery fee capped at P100, consistent with the existing policy on minimum delivery amount and delivery charge.
2. Hotline Delivery.You must provide to the customer service representative the email address that redeemed the free pizza together with the unique promo code in order to redeem the item. Please note that the promo code will only be accepted if the email address used to redeem the free pizza is also the same email address using the promo code. In addition, if you redeem the free pizza without ordering any other item, a fixed P50 delivery fee will be applied. However, if you order other items, you will be charged 10% of the total order amount for the delivery fee capped at P100, consistent with the existing policy on minimum delivery amount and delivery charge.
3. Dine-In/Take-Out. You must present to the store crew either a screenshot or print-out of the free pizza redemption email indicating your name and the unique promo code together with a valid ID. You may ask a representative to claim on your behalf provided that your representative is able to present the same free pizza redemption email containing your name and the unique promo code together with a copy of your valid ID.

Your points converted into free pizza promo codes may be redeemed within the same calendar year only. Your unclaimed promo codes will be nullified after December 31 of every year.

Birthday Gift

If you have accumulated at least two (2) points from your birth month in the previous year to the month before your birth month in the current year, regardless of conversion or availability status, you may claim an annual gift of one (1) free regular pasta, either Chicken Alfredo or Charlie Chan®.

If you are eligible to receive the Birthday Gift, you will receive an email on the first day of your birth month advising you that your Birthday Gift coupon is available already for claiming on delivery.yellowcabpizza.com. You must click the “Claim Birthday Gift” button to receive an email indicating your name and the unique promo code for the free pasta. No points will be deducted from your account when you claim your Birthday Gift.

You may redeem your free pasta from any participating store either via online delivery, hotline delivery, take-out, or dine-in. Claiming of free products through pop-up events, booth selling, and food trucks are not allowed.

To facilitate the redemption of your Birthday Gift of free pasta, you must present the following:

1. Online Delivery. You must log in to your account on delivery.yellowcabpizza.com and input the unique promo code in the proper field to redeem your free pasta. Please note that the promo code will only be accepted if the email address used to redeem the Birthday Gift is also the same email address using the promo code. In addition, if you redeem the free pasta without ordering any other item, a fixed P50 delivery fee will be applied. However, if you order other items, you will be charged 10% of the total order amount for the delivery fee capped at P100, consistent with the existing policy on minimum delivery amount and delivery charge.
2. Hotline Delivery.You must provide to the customer service representative the email address that redeemed the Birthday Gift together with the unique promo code in order to redeem your free pasta. Please note that the promo code will only be accepted if the email address used to redeem the Birthday Gift is also the same email address using the promo code. In addition, if you redeem the free pasta without ordering any other item, a fixed P50 delivery fee will be applied. However, if you order other items, you will be charged 10% of the total order amount for the delivery fee capped at P100, consistent with the existing policy on minimum delivery amount and delivery charge.
3. Dine-In/Take-Out. You must present to the store crew either a screenshot or print-out of the Birthday Gift redemption email indicating your name and the unique promo code together with a valid ID. You may ask a representative to claim on your behalf provided that your representative is able to present the same Birthday Gift redemption email containing your name and the unique promo code together with a copy of your valid ID.

You may claim your Birthday Gift of free pasta only until the last day of your birth month. Your unclaimed promo code will be nullified thereafter.

Other Special Offers

You may receive emails from time to time advising you that you are qualified to redeem special offers as a member of the Yellow Cab You Do You Rewards program. In order to receive these special offers, you must opt-in to receive promotional and marketing offers from Yellow Cab. These special offers may be customized or personalized according to your purchasing behavior and preferences, which may include members-only prices and early access to new products, among others, and may have certain restrictions such as limited time or mode of redemption. These special offers are personalized to you and may not be shared, copied, or transferred to other customers, regardless of membership to the You Do You Rewards program.

Other Important Information

Registration to the Yellow Cab You Do You Rewards program is free. The program is exclusive to orders made in the Philippines only. Furthermore, orders must be for delivery and made online through delivery.yellowcabpizza.com. Points may be earned on orders paid with cash, debit card, credit card, GrabPay, and GCash only. Points have no monetary value and therefore may not be exchanged for cash. Points earned through the program and the corresponding benefits are exclusive to you and are non-transferrable.

Without notice to you, Yellow Cab reserves the right to suspend and/or terminate your You Do You Rewards account including your points and other benefits if Yellow Cab, at its sole discretion, determines that you have violated or have breached any of these Terms of Use, or that the use of your You Do You Rewards is unauthorized, deceptive, fraudulent, or otherwise unlawful. Yellow Cab, at its sole discretion, may suspend, cancel, or combine You Do You Rewards accounts that appear to be in violation of these Terms of Use. In the event that your membership to the You Do You Rewards program is terminated, all the earned points and other benefits associated with your account shall be rendered void.

In the event that the You Do You Rewards program is terminated, these Terms of Use shall continue to apply in respect of any engagement while the program was in force. Any dispute arising from these Terms of Use will be governed by and enforced in accordance with the laws of the Republic of the Philippines, without regard to conflict of law rules or principles. Any suit or action in connection with the You Do You Rewards shall be filed with the proper courts of Makati City, to the exclusion of all other courts.

If any provision or part of a provision of these Terms of Use is declared unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions therein.